Meguri Support

Here are answers to frequently asked questions about using Meguri and how your data is handled.

Q. How can I review how to use the App?

On first launch, a getting-started guide explains how to record and how to import photos. You can revisit it at any time from “Watch the getting-started guide again” in Settings. After the guide, on-screen coach marks point out the main buttons one by one.

Q. Where is my data stored? Is it sent to the cloud?

Everything is stored only on your device. There is no developer server and no account registration. The only things that leave your device are map tile requests and place searches; photos, notes, and records are never sent. See “4. What Leaves Your Device” in the Privacy Policy.

Q. How do I transfer my data to a new device or make a backup?

You can export two kinds of backups as ZIP files from Settings. A standard backup contains recorded information such as spot locations, notes, Mood, GPS logs, and settings, together with the actual audio files of voice memos and ambient-sound recordings made in the App (the actual photo and video files are not included). A full backup additionally contains the actual photo and video files, split into multiple files depending on size. Importing a backup on a new device restores your records and audio, and a full backup also brings back the photos and videos themselves. With a standard backup, displaying photos requires transferring them through a photo-library backup such as iCloud Photos; after that, the App can also find photos in your camera roll based on capture time and relink them automatically. JSON files exported by earlier versions can still be imported as before. Please update the new device to the latest version of the App before restoring.

Q. What happens to my data if I delete the App?

Deleting the App deletes its recorded data, such as spot records, thumbnails, and audio. The original photos and videos in your photo library are not deleted. We recommend exporting a backup before deleting the App (a full backup if you also want to keep the photos and videos with it).

Q. Why does location access need to be set to “Always”?

This allows Photowalk to keep recording your route when the screen is closed. If you do not use Photowalk, you can use the App normally with “While Using the App” access.

Q. Does displaying the map use the network?

Yes. Map tiles and label fonts are retrieved from OpenFreeMap (tiles.openfreemap.org), so the tile coordinates for the visible map area and your device’s IP address are sent. Photos, spots, notes, and records are never sent, and retrieved tiles are cached on the device.

Q. Does generating a line map for Print use an internet connection?

No. Line maps are drawn entirely on the device, using the routes you recorded and administrative boundary data bundled with the App. The sources of the bundled data are shown under “Settings > Licenses” in the App.

Q. Where does the QR code in Print and Camera lead?

It opens the location in Apple Maps. The code is generated as an image on your device, so creating it involves no internet connection. By default it links to a search for the place name; if you choose “detail”, the exact coordinates of the shooting location are embedded. Please check this before publishing or sharing an exported sheet or image.

Q. Where can I report a bug or request a feature?

Please use the contact form. Including the steps to reproduce the issue and your iOS version will help with the investigation.

Q. Will the App become paid?

It is currently free. If paid features are introduced, notice will be given in advance.